Terms & Conditions

These terms and conditions are intended to keep Johner Estate a safe place to buy wine. By using our website to purchase wine, you acknowledge that you have read, understood and agree to the terms and conditions as below:

SALE OF LIQUOR

Under the Sale and Supply of Alcohol Act 2012 it is illegal for us to sell wine to you if you are under the age of 18. It is illegal for you to buy wine from us if you are under the age of 18 and it is illegal if you falsify your details in order to buy wine if you are under the age of 18. We reserve the right to request additional age verification at any time.

PURCHASE TERMS

When purchasing products from the Johner Estate website you confirm and acknowledge that:

  • You are legally entitled to purchase alcohol and that you can provide sufficient evidence of that entitlement on request (e.g. NZ Driver’s Licence or Passport) prior to or upon delivery of the products.
  • All information supplied by you to us is true and correct at the time you make any purchase on the Johner Estate website.
  • Notwithstanding the above, we may refuse to accept your order at our sole discretion.

PRODUCT AVAILABILITY

All products are sold subject to their availability. Promotional items may be limited as to quantity. We shall not be responsible for any inability to supply products to you where they are not presently available, or where our stock of the relevant product(s) has been exhausted.

PRICE

Prices quoted on our website are in New Zealand Dollar and nclusive of GST. You must pay us the full price quoted on the website at the time the order is submitted, to receive your order.

We reserve the right to vary our prices without notice. No adjustments are made if the price of a product increases or decreases between the time the order is submitted and the time the product is delivered.

Prices and specials in our Cellar Door and in shops and those available online may not necessarily be the same.

FREIGHT

Freight is charged based on region of delivery. Delivery outside of mainland New Zealand (i.e. Waiheke Island and Stewart Island) may be subject to additional freight charges. Delivery will usually be made within 5-7 business days of receipt of order. If there is a lead time or delay for delivery, we will contact you to confirm dates.

At present, we are only able to accept orders for shipping within New Zealand.

No orders will be shipped until payment has been received.

Please call us on +64 6 370-8217 or email johner@wise.net.nz if you have any questions.

PRODUCT AND PACKING GUARANTEES

If your delivery has been damaged in transit, we will replace it for you. Please note that damaged goods must be reported within 48 hours of delivery.
If your order has been packed incorrectly and is not what you have ordered, we correct it. Please note that packing errors must be reported within 48 hours of delivery.

PRIVACY AND SECURITY POLICY

We respect your privacy and will protect it. Details that you provide on our website (except credit card details) will be kept on file in our system.

CANCELLATION

Once you have placed an order on this website the order is final and cannot be cancelled.

JURISDICTION

These terms shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the exclusive jurisdiction of the
New Zealand courts.